General Questions
Where is Bayden Technologies based?
Bayden Technologies is headquartered in Dubai, United Arab Emirates. We serve businesses across all seven emirates — Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain — as well as clients across the broader GCC region.
What industries do you serve?
We work across healthcare, finance and banking, retail and e-commerce, government and public sector, education, and real estate and construction. Our services are adaptable to any industry that needs modern technology solutions.
How do I get started with Bayden?
Start by contacting us through our website or calling our office. We begin every engagement with a free discovery session to understand your business needs, challenges, and goals. From there, we provide a detailed proposal with clear scope, timeline, and pricing.
Do you offer free consultations?
Yes. We offer a free initial discovery session where we discuss your technology challenges and explore how Bayden can help. There's no obligation — it's an opportunity for both sides to determine if we're the right fit.
What are your working hours?
Our standard business hours are Sunday through Thursday, 9:00 AM to 6:00 PM (Gulf Standard Time). For clients with managed services or support agreements, we offer 24/7 monitoring and emergency response.
Do you work with startups or only enterprises?
We work with businesses of all sizes — from early-stage startups building their first product to large enterprises undergoing digital transformation. Our services scale to fit your needs and budget.
Service-Specific Questions
What technologies do you use for software development?
We build with modern frameworks — React, Next.js, and Node.js for web applications, and native or cross-platform tools for mobile. For SaaS platforms, we design cloud-native architectures with multi-tenancy, automated billing, and scalable infrastructure.
Which cloud platforms do you work with?
We work across AWS, Azure, and Google Cloud. Whether you need a full migration, managed hosting, or a DevOps pipeline with Docker and Kubernetes, we help you choose the right platform for your workload and budget.
You're a new company — why should we trust you?
Our team brings certified expertise across cloud, security, and enterprise platforms. Being new means you get direct access to our senior team, the latest technology approaches without legacy baggage, and a partner that's deeply invested in earning your trust through every engagement.
What does your cybersecurity service include?
Everything from vulnerability assessments and penetration testing to 24/7 SOC monitoring, SIEM, compliance consulting (GDPR, UAE PDPL), employee training with phishing simulations, and digital forensics for incident response.
Do you offer ongoing support after project delivery?
Yes. We provide managed services, server administration, help desk support, and maintenance agreements. Our support options range from business-hours coverage to 24/7 monitoring with guaranteed SLAs.
What is CTO-as-a-Service?
It's fractional technology leadership for businesses that need strategic direction without the cost of a full-time CTO. We help with technology stack evaluation, vendor selection, roadmap planning, and long-term IT strategy.
How much does custom software development cost in the UAE?
Costs vary by scope and complexity. A typical web application ranges from AED 50,000 to AED 500,000+. We provide detailed proposals after a free discovery session so you understand exactly what you're paying for — no hidden fees, no scope creep.
Do you comply with UAE data protection regulations?
Yes. We implement solutions compliant with the UAE's PDPL (Personal Data Protection Law), GDPR for international operations, and sector-specific regulations. Our cybersecurity team handles data encryption, access controls, and privacy-by-design from the start.
What AI and data analytics services do you offer?
We provide end-to-end AI solutions — from machine learning model development and predictive analytics to business intelligence dashboards and data pipeline engineering. We also integrate large language models and computer vision into existing applications, with full support for Arabic and English NLP.
What does your managed IT service include?
Our managed IT service covers 24/7 help desk support, proactive server and network monitoring, patch management, IT asset lifecycle management, and vendor coordination. Everything is delivered at a predictable monthly cost with SLA-backed response times.