Process

How we work

A structured, transparent process for every engagement. You know what's happening, when, and why — at every stage.

01

Discovery

1–2 weeks

We start every engagement by understanding your business — not selling technology. During discovery, we meet with stakeholders, audit your current systems, and define clear objectives.

Activities

  • Stakeholder interviews and requirements gathering
  • Current system and infrastructure audit
  • Business objectives and success criteria definition
  • Risk assessment and constraint identification
  • Preliminary scope and timeline estimation

Deliverables

  • Discovery report with findings and recommendations
  • Preliminary project scope document
  • High-level architecture options
02

Strategy & Planning

1–3 weeks

Based on discovery findings, we develop a detailed strategy and project plan. This includes architecture design, technology selection, timeline, and resource allocation.

Activities

  • Solution architecture design
  • Technology stack selection and justification
  • Detailed project plan with milestones
  • Resource allocation and team structure
  • Risk mitigation planning

Deliverables

  • Technical architecture document
  • Detailed project plan with timeline
  • Fixed-price or T&M proposal with clear scope
03

Execution

Varies by project

We execute in agile sprints, delivering working software incrementally. You see progress every 2 weeks, can provide feedback, and can adjust priorities based on real results.

Activities

  • 2-week agile sprints with demos
  • Continuous integration and testing
  • Regular stakeholder check-ins and progress reports
  • Code reviews and quality assurance
  • Security testing integrated throughout

Deliverables

  • Working software after each sprint
  • Sprint reports with progress metrics
  • Updated backlog and remaining scope
04

Testing & QA

1–3 weeks

Before delivery, every project undergoes comprehensive testing — functional testing, performance testing, security testing, and user acceptance testing.

Activities

  • Functional and regression testing
  • Performance and load testing
  • Security vulnerability scanning
  • User acceptance testing (UAT)
  • Cross-browser and device compatibility testing

Deliverables

  • Test results and coverage report
  • Performance benchmarks
  • Security assessment report
  • UAT sign-off
05

Delivery & Launch

1 week

We handle deployment, migration, and launch with zero-downtime strategies. Your team receives comprehensive documentation and training.

Activities

  • Production deployment with rollback procedures
  • Data migration and validation
  • DNS and infrastructure cutover
  • Team training and knowledge transfer
  • Go-live monitoring and support

Deliverables

  • Deployed production application
  • Technical documentation and runbooks
  • Training materials and recorded sessions
  • Handoff documentation
06

Support & Optimization

Ongoing

After launch, we provide ongoing support, monitoring, and optimization. We're invested in your long-term success, not just project delivery.

Activities

  • 24/7 monitoring and alerting
  • Bug fixes and security patches
  • Performance optimization
  • Feature enhancements and iterations
  • Quarterly business reviews

Deliverables

  • Monthly support reports
  • SLA performance metrics
  • Optimization recommendations
  • Roadmap updates

Guiding principles

Transparency

You always know what we're working on, how it's progressing, and what comes next. No black boxes.

Incremental delivery

We ship working software early and often. You see real progress every two weeks, not just at the end.

Quality first

Testing, security, and code quality are built into every sprint — not bolted on at the end.

Your success = our success

We measure ourselves by your outcomes, not hours logged. If it doesn't create value, we don't do it.

Ready to start a project?

Every engagement begins with a free discovery session. Tell us about your challenge and we'll show you how we'd approach it.